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Frequently Asked Questions

At VodafoneZiggo, we review each application with care. Curious about what’s next? Have a look at the FAQ or get in touch with your Recruiter.

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About us

What is the culture like at VodafoneZiggo?

Our colleagues are the heart of our culture. At VodafoneZiggo, you have the freedom to be yourself and grow, while making an impact with a passionate team. Want to read more about our culture? You can do so here.

What is the mission of VodafoneZiggo?

At VodafoneZiggo everything revolves around enjoyment and progress with every connection. Whether you're video calling your grandma or presenting a project to colleagues. With the power of technology, we help millions of people and organizations move forward every day. This is how we make society stronger.

In what other ways does VodafoneZiggo contribute to society?

At VodafoneZiggo, we are working towards a greener future. Over the past few years, we have already reduced our CO₂ emissions by 45% and use 100% wind energy. We also encourage sustainable choices in our workplace, such as providing public transport cards for employees and offering the option to work from home part-time.

Our impact goes beyond sustainability. We help others stay safe online with initiatives like Online Masters for digital skills and Welcome Online for seniors. Our colleagues volunteer their time for these efforts alongside their regular work.

Apply

What does the application process look like?

We do our best to respond to your application within 5 working days. Want to know what the next steps are? Visit the job page and find this under: The steps to your dream job.

Is there a final date for applying to a vacancy?

For some vacancies, we kindly ask you to submit your application by a specific date due to training starting dates. If this is the case, it will be mentioned in the job posting, so you'll know exactly when your application needs to be submitted.

Can I submit my application by mail?

You can easily apply through the application form in our job postings on our careersite. Prefer to apply via WhatsApp? You can do that too! The link can be found on the job page.

How do I know if my application has been received successfully?

Once we have received your application, you will receive a confirmation on the email address you provided.

What is the status of my application?

Want to know the status of your application? Get in touch with your Recruiter. They can tell you more and share what the next steps are. The Recruiter's contact details can be found at the bottom of the job page. 

I meet all the requirements, but I'm not selected for an interview. Why is that?

There may have been several candidates who meet the job requirements. As a result, we had to make a choice, but this does not mean that you are not suitable. We encourage you to apply again next time. If you have any questions, feel free to contact your Recruiter.

Is requesting a Certificate of Good Conduct (VOG) mandatory?

We always conduct a basic screening. Depending on the role, a Certificate of Good Conduct (VOG) might be added to the basic screening. The security of our information, employees, and customers are very important to us. That's why, for certain positions, we require a VOG to mitigate risks and ensure confidentiality.

Benefits

What are the benefits?

Unlimited learning, a phone of your choice, a Benefit Budget on top of your salary, a bonus and the possibility to win tickets to concerts at the Ziggo Dome. And that's just the beginning. Discover all the perks of working at VodafoneZiggo here

What is a Benefit Budget?

A budget of 14.95% on top of your gross salary (including holiday pay).

Your choice: have it paid out monthly, purchase extra days off, or save it up.

How can I use the Business Phone?

You get a Business Phone with a Vodafone subscription, which you can use for both work and personal purposes. As a VodafoneZiggo employee, you are also an ambassador of our products, which is why we believe it's important for you to use our products yourself.

Are my travel expenses reimbursed?

Definitely. 

Choose what works best for you. 

Full Public Transport – Travel unlimited with an NS Business Card in first class (also for personal use). Flexible Public Transport – Combine public transport with an NS Business Card and your own car. Or you can choose to claim your commute to work based on the number of kilometers driven by car.

Can I work from home?

With Connected Working, you can combine working at the office, with working from home, if this fits within your role. This means you work at the office for 2 to 3 days a week. If for example, you work as a Technician or Advisor, you’ll be with the customer, where you can make an impact. 

Do I receive an allowance for the days I work from home?

If you're part of Connected Working, you'll receive an additional €25 net per month (on a full-time basis) for your internet costs. This way, we make sure that you can work efficiently from home as well.

Can I work abroad?

We believe in the power of working together within the Netherlands, so that we can support each other well and build strong connections. Both with colleagues and with our customers. Therefore, working abroad for more than 2 weeks a year is unfortunately not possible.

Do I receive additional compensation for working evenings or weekends?

Yes, you will receive an additional compensation if you are required to work evenings or weekends. Between 10:00 PM and 7:00 AM, from Monday to Saturday, you will receive a 113% (total) allowance. You will also receive 113% (total) for work on Sundays and public holidays.

Assessment

What does the assessment look like?

VodafoneZiggo has partnered with Equalture, who is specialised in game-based assessments. This gives you the opportunity to show your talents and preferences in a fun and fair way. The data we gather from this assessment helps us objectively evaluate whether you will be a good fit at VodafoneZiggo.

Why do you make use of game-based assessments?

We choose games over traditional tests because they are less stressful and provide equal opportunities for everyone, regardless of background or skills. This means they are more accessible for people with different backgrounds, abilities, or neurological conditions – something that may not always be guaranteed in a traditional assessment. This ensures an inclusive and fair experience for everyone. 

Unlimited Learning

What does VodafoneZiggo do in terms of my development?

The internet, digital communication and entertainment are always evolving, so continuous learning is essential to stay ahead. With Unlimited Learning, you get access to thousands of courses and training programs. Whether it's for your professional skills or personal growth, you choose what to learn and how to do it.

Additionally, we have a GROW conversation each quarter. In GROW, we set goals for the upcoming months and reflect on the past.

No limits to your growth!

Does that mean VodafoneZiggo also pays for my MBO, HBO or WO degree?

The courses offered within Unlimited Learning are fully covered by us. Want to know more about the selection that is available? Ask your Recruiter.