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Customer Service

Help customers - wherever they are, whatever they need

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How do I purchase a business plan? How can I FaceTime with my boyfriend on the other side of the world? These are the kinds of questions you deal with as VodafoneZiggo's Customer Service. Your solutions and charm put smiles on people's faces.

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Your challenge

You speak to customers by chat, telephone, email and social media. And there's no script: you're perfectly capable of holding the initiative in any conversation. Modern tools to help you, experienced mentors with tips and tricks close by - why not give it a try? You choose when you want to work.

An answer to every question. Read more
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I see to it that customers have an exceptional TV experience. Read more
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Sapna
Lotte & Peter
Maurice
Bilal

Step into the future

Customer needs change all the time. As does what's technically feasible. We exploit innovations in AI and big data so that you can focus on what you do best: provide superior service from one human being to another.

No Limits to your growth

At VodafoneZiggo, you can keep growing. With unlimited training and support from your manager, we help you at every step. Whether you want to grow further in your field or take a new direction, we’ve got your back.

Enjoy the challenge

This makes working in Customer Service enjoyable.

A good salary Read more A good salary And excellent terms of employment
Hybrid working Read more Hybrid working Working both at home and on location
Free travel Read more Free travel With your NS-Business Card in first class.
Smartphone Read more Smartphone Smartphone with a data plan