Your job

At VodafoneZiggo, we're committed to delivering the best possible service and the highest quality to our customers.To stay ahead in a rapidly evolving market, we continuously maintain and improve our mobile and fixed networks (fixed-line telephony, internet and TV), as well as our IT systems. These activities can sometimes lead to technical challenges or service disruptions. At VodafoneZiggo, we do everything we can to minimize the impact on our customers.As an SMC Roaming & Wholesale Specialist, you play a crucial role in preventing, quickly detecting and resolving network issues. By minimizing service disruptions, you help ensure reliable connectivity and an excellent customer experience.

Is this you?

Skills that will come in handy in this job.

You're analytically minded

Main or side issue? You see the difference at once. You get to the heart of matters with ease while maintaining an overall view.

You're in control

Objectives exist to be achieved; you make it happen. You make realistic plans, delegate responsibilities and maintain the broad view.

You inspire action in others

You believe in your plans and have a natural ability to convince others; it must be your infectious enthusiasm.

You communicate clearly

When you say something, you make sure others understand. Your words flow with clarity and precision, commanding the attention of your audience.

You turn insights into action

Numbers and facts fuel your decisions. You are critical and make smart choices to turn insights into action.

You always find a solution

You turn problems into possibilities. You investigate them thoroughly and have a knack for exposing possible causes.

What we offer

You give your best every day, because it makes you happy – and because of these benefits. Based on a 40-hour working week, you can count on:

A salary that grows

A gross monthly salary between
€3.350 and €4.150, with personal growth potential and a collective salary increase of 2.8% in January 2027.

Flexible budget on top

A Benefit Budget of 14.95% (including 8% holiday allowance) comes on top of your gross salary. Have it paid out, buy extra days off or save it for later.

20 days off

You get 20 days off as standard. Want more? Buy extra days from your Benefit Budget.

Unlimited Learning

Training to boost your skills, a personal job coach, and thousands of free options to keep growing.

Vodafone mobile plan

You’ll receive a Vodafone subscription from us, and we’ll sponsor your new phone with €425. Every two years again.

NS-Business Card of your choice

An NS Business Card of your choice. Including first-class travel in your own time.

Annual bonus

An annual personal bonus, based on VodafoneZiggo's yearly results.

Your own public holidays

Swap your leave on Ascension Day and Whit Monday for days that are special to you.

Discount on our brands

Discounts on many Vodafone, Ziggo, and hollandsnieuwe products. Plus extra fast service for any questions. For you, your friends, and your family.

Pension

A pension plan, with the option to save extra on top.

Even more perks

Each year, you get a budget for your health insurance, gym membership, or childcare. And if you make your home more sustainable, you’ll receive even more.

Parental leave

We will supplement your salary to 100% for the 9 weeks of parental leave in the first year after birth, up to the statutory maximum daily wage.

What you bring

You'll work in a complex network environment, contributing to exciting projects focused on the development of 5G and the migration of applications to the Cloud.

With your technical expertise, ability to act quickly and strong problem-solving skills, you know how to detect and resolve network incidents efficiently. You stay calm under pressure, make the right decisions at the right time and help ensure reliable network performance.

For this role as an Roaming & Wholesale Specialist, you also bring:

A minimum of a bachelor's degree (HBO level) in a technical field and 1–3 years of relevant work experience.
Knowledge of IP networks is a plus.
Strong teamwork skills and the ability to perform well under pressure.
Willingness to participate in an on-call rotation, approximately once every four weeks.
You must be based in the Netherlands and have an excellent command of the Dutch language.