Vacature detail Program manager IT

Locaties: Amsterdam, Utrecht, Maastricht
Ervaring: Professional
Vakgebied: Technology
Dienstverband: Fulltime
Sluitingsdatum: Doorlopend

Aligner of tech stacks and people

The Vodafone - Ziggo merger marked the birth of an industry leading communications services provider. But when you analyze the organization’s DNA, you’ll find it’s made up of even parts Vodafone and Ziggo, with residual strands of UPC. This is not only true for our tech stack, but also for our ways of working. Transitioning to a single tech stack and unified ways of working is no easy feat, since we can’t curb our enthusiasm for customer-driven innovation in the interim. In other words: at VodafoneZiggo, further aligning technologies and stakeholders is a integrated aspect of completing projects. Which is why we would love to treat an experienced IT Program Manager to a latte. Especially if that IT Program Manager combines Sun Tzu’s strategic insights with Steve Jobs’ talent for setting things in motion.

As our IT Program Manager you’ll assume end-to-end responsibility for our B2C project portfolio. A high-impact position, because each project has the potential to (dis)enchant millions of customers. Individual projects vary greatly, but often transcend functional domains. Examples include implementing 4G voice solutions (been there, done that) and integrating the online and offline sales channels of the constituent entities (ongoing, take it across the finish line).  With an annual budget in the 1-5 million euro range and a span of service of up to five Project Managers, each with their own team to run, that may seem challenging enough. And then there’s the overarching ambition: to assure that each project not only delivers the desired business value on time and within budget, but is conducted in the ‘VodafoneZiggo way’.

To this end, you will develop a structured program management approach (project management methodologies, planning and reporting tools), which you will embed within the business. Assure that stakeholders ‘get with the program’. Not because they are told to comply – your sphere of influence is broad, but it’s largely non-hierarchical – but because your approach is compelling. You will also coach and inspire assigned Project Managers in a leading from behind fashion. In other words: you set the project parameters (T, Q, M) and draw the finish line, but you allow teams to reach that goal with as much autonomy as possible.

In summing up, you

  • Are accountable for end-to-end execution of B2C IT programs and multi-projects
  • Develop and foster the VodafoneZiggo take on IT program management
  • Promote a culture of operational excellence, and inspire Project Managers to follow suit
  • Work in tandem with all B2C stakeholders in order to maximize business value

What you bring to the table

In-depth experience with streamlining and executing large-scale, multi-domain IT programs and projects. Preferably in telecoms or similar ‘pressure cooker’ environments. You’re a born influencer who can both convince stakeholders with hard facts and inspire them with real-life examples. As a Program Manager you understand the importance of a structured approach, and have a penchant for spotting dependencies. As a coach, you cheer from the sideline if teams perform well, but step up to the plate the minute they face potentially game-breaking setbacks.

Your key assets

  • Master’s degree, 5+ years IT program / multi-project management experience
  • Proven change management track record in commercial environments
  • Excellent communication, persuasion and presentation skills
  • Structured without being rigid, open to new ways of thinking, delivery oriented

About this Position
This role is positioned below the Sr. Manager Delivery B2C, whom you’ll advise continuously.  Because we are transitioning into full integration, you will work closely with the Program Managers of the two other division’s IT programs, in order to jointly devise a future-proof program management methodology. You will coach an average of 2-5 Project Managers. The total span of service includes their teams (a mix of Process and Solution Designers), as well as external developers in a variety of countries.

You can work from either our Amsterdam, Maastricht or Utrecht office.

Of course you will frequently travel to all 3 locations.

You deserve it

  • an ambitious employer. We want the best for you and your colleagues
  • a good salary. Perfectly in line with your background
  • financial benefits. These include special agreements concerning annual leave, pension and other employee-friendly schemes
  • potential for growth. We offer full opportunities for growth. It’s up to you to take advantage of them

You do it
Are you in? Now click on the application button and reply.

Any questions? Just call Arthur Rijk (recruiter) at: 06-24904466 or send us a message; recruitment@vodafoneziggo.com

Arthur Rijk

Recruiter Technology

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