Vacature detail Manager IT Product Configuration

Locatie: Maastricht
Ervaring: Management
Vakgebied: Technology
Dienstverband: Fulltime
Sluitingsdatum: Doorlopend

This is what you do for our customer
We are looking for a proactive Manager IT Product Configuration who can bring product configuration team to the next level. You will lead a team of 10 colleagues. You will manages a team of 10 Configuration Designers and (Sr) Configuration Specialists. With the end-to-end responsibility for product configuration requests for “configuration only” and “project related” requests in U-Buy and Surepay (Vodafone Prepaid & hollandsnieuwe).

This is how you do it

  • End-to-end responsibility for U-Buy and Surepay product catalogues, meaning the complete configuration life cycle: intake/demand – plan – design – configure/implement – test – deploy/release.
  • Responsible for timely and high quality configuration of B2C and B2B commercial plans in U-Buy and Surepay product catalogues (against agreed planning and within available OPEX and CAPEX budget)
  • Responsible for creation of all configuration design for Ordering, Billing, and supporting systems in U-Buy and Surepay
  • Responsible for planning of product configuration requests and resources in the most efficient and effective way
  • Responsible for Product Configuration components of agreed /roadmap (IT) projects and programs in U-Buy and Surepay
  • Responsible for managing demand from commercial business units for U-Buy and Surepay, assessing a.o. impact on customer experience and future catalogue maintainability
  • Responsible for managing demand conflicts for “configuration only” and “project related” requests and offer proactively alternatives to requestors in case of better fit or lower costs/effort
  • Maintain a very good relationship with business stake holders, understanding their needs and priorities in order to proactively support these
  • As a line manager manage, develop, coach employees in team, and continuously search for process- and efficiency-improvement opportunities.

You strengthen
The Product Configuration department exists of around 41 employees plus one off-shore team of 12 employees in India and is situated within Technology - IT. You will be part of the Product Configuration MT, with 5 others. The department is responsible for the implementation of all Ziggo products and all Vodafone postpaid and prepaid products and.

Who we are

VodafoneZiggo is the result of two strong Dutch companies joining forces. Since January 2017 we have formed a powerful combination in the Netherlands. As a communication provider, we offer our clients the best in entertainment, mobile telephony, fixed-line telephony, and internet. Our products and services inspire people, companies and society to come into contact with each other–whether they are on the road, at home or in the workplace.

With over 8,000 employees, we are an ambitious, dynamic, and socially committed enterprise. Proud of our achievements and of the people we work with, we offer all our staff abundant opportunity for personal development.

You’ve got what it takes
As our new Manager IT Product Configuration you have at least 2 years of experience in a similar position, in which you developed strong people management skills. You’re customer focused. Your core competencies, knowledge and experience:

  • HBO degree, preferably in the field of Information Technology
  • Minimal 5 years relevant experience (2 year as a manager).
  • Excellent stakeholder/vendor management skills
  • Sound knowledge of IT in Telecom market
  • Excellent communicative skills in Dutch and English (verbal and written)

You deserve it

  • an ambitious employer. We want the best for you and your colleagues
  • a good salary. Perfectly in line with your background
  • financial benefits. These include special agreements concerning annual leave, pension and other employee-friendly schemes
  • potential for growth. We offer full opportunities for growth. It’s up to you to take advantage of them

You do it
Are you in? Now click on the application button and reply.

Any questions? Call Arthur Rijk (recruiter) 06-24904466 or send us a message;

Arthur Rijk

Recruiter Technology


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