Vacature Employee Functional Support

Locatie: Utrecht
Ervaring: Professional
Vakgebied: Corporate Staff
Dienstverband: Fulltime
Sluitingsdatum: Doorlopend
Basissalaris: €2.493 - €3.485

This is what you do for our customer
Within this role you support the users of the application (Oracle Fusion Cloud and some smaller liaised applications) and solve incidents within the applications. Herewith you are in daily contact with end users, but you also consult on requested changes with the user organisation. You will implement standard and non-standard changes, including the documentation of change proposals. In addition you will support the user organisation with changes on both the systems as well as processes. Currently we are implementing the Oracle Fusion Cloud solution, with an estimated go live of 2020. You will play a key role in this project, defining the (business) requirements and ensuring all set up is correct.

This is how you do it

  • You reach out to our business partners to investigate how we can go to the next level;
  • You pro-actively monitor the correct functioning of the systems (OFC);
  • In case of issues, you seek for the solution, and persevere until the issue is solved;
  • You deliver fist line support towards the end users, and are the linking pin towards the second line support organization and the Oracle support organisation;
  • You don’t get nervous on managing (strict) deadlines and implementing new ways of working.

You strengthen
As an Employee Functional Support you will be part of the Business and Transformation department within Financial Operations. You will be reporting to the manager Business Support and Transformation. This recently formed team is the face of the Finance organisation towards the rest of VodafoneZiggo. Basically we serve our 12,000 colleagues. Within this role you get the chance to make the difference. If you get energy from helping people, solving issues, making deadlines and bring your role to the next level, this is your ideal job!

Who we are
VodafoneZiggo is the result of two strong Dutch companies joining forces. Since January 2017 we have formed a powerful combination in the Netherlands. As a communication provider, we offer our clients the best in entertainment, mobile telephony, fixed-line telephony, and internet. Our products and services inspire people, companies and society to come into contact with each other–whether they are on the road, at home or in the workplace.

With over 12,000 employees, we are an ambitious, dynamic, and socially committed enterprise. Proud of our achievements and of the people we work with, we offer all our staff abundant opportunity for personal development.

You’ve got what it takes
For this role you need to be a strong communicator, at any level and at any time. You like to collaborate and like to improve both yourself, your colleagues as the processes and systems. You play a pro-active role, identifying opportunities and are creative in finding solutions. For this vacancy of Employee Functional Support at VodafoneZiggo, you also have:

  • Ideally bachelor level education in IT or grown to this level with experience;
  • 5-7 years’ experience within a Functional Management organisation;
  • Expert knowledge of Oracle Fusion Cloud (in one or more of the following areas: G/L, Logistics, projects, fixed assets, UAM) and preferably APRO;
  • Preferably proven experience in implementing new processes, and further process optimisation;
  • Profound knowledge of ITIL;
  • Able to close the gap between the end users and the technical experts;
  • Speaking Dutch is a requirement!

You deserve it

  • an ambitious employer. We want the best for you and your colleagues
  • a good salary. Perfectly in line with your background
  • financial benefits. These include special agreements concerning annual leave, pension and other employee-friendly schemes
  • potential for growth. We offer full opportunities for growth. It’s up to you to take advantage of them

You do it
Are you in? Make the difference in the middle of a continuously changing organisation! Now click on the application button and reply.

Any questions? Just send Lotte Bijleveld a message;


(Senior) Internal Auditor Finance/ Financial Auditor

Locatie: Utrecht Vakgebied: Corporate Staff


Locatie: Maastricht Vakgebied: Corporate Staff

Insight Specialist / Data Analist

Locatie: Amsterdam Vakgebied: Corporate Staff

Enthousiast over VodafoneZiggo?

Meld je aan voor Inside VodafoneZiggo en ontvang nieuws en vacatures